+49(0)30-31196044 | Forto Corporate Website

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Head of Product Design (f/m/d)

What if… your work empowered change in an industry that essentially impacts the prosperity of the entire world? Forto is in business to exactly do that – disrupt logistics! Simplifying global trade has been our mission from day one. Our exponentially growing team of technology and logistics experts forge ahead each day with the goal to deliver a highly transparent, frictionless and sustainable digital supply chain while chasing towards our moonshot goal of achieving climate neutral operations by 2025.

 

Your role: Designing the future of global trade

We are on a mission to simplify global trade and lead the industry into a more sustainable future. To achieve this goal, Forto’s design team creates delightful end-to-end experiences, empowering customers to focus on what matters along their entire supply chain. You will work on the logistics experience of the future by integrating automation and collaborative tasks with GenAI, ensuring a seamless flow of goods worldwide.

 

We are seeking a visionary and outcome-focused design leader to join us as Head of Product Design. You will lead a diverse team of design talent and raise the bar to achieve design excellence in a complex B2B environment. In this role, you will partner with peers in Product Management, Engineering, Research, and Product Marketing, to define the roadmap and execute Forto’s vision. As a design leader, you will advocate for customer centricity and ensure our solutions scale, innovate, and delight.

 

You will

 

  • Develop and execute a cohesive design strategy aligned with business objectives to enhance customer experiences and drive business impact.
  • Lead, inspire, and grow a team of product designers, nurturing creativity, efficiency, and skill development.
  • Empower the team to tackle complex challenges and potential cross-team dependencies efficiently and effectively.
  • Foster data-driven decision-making by incorporating data analysis, user testing, and concept validation into the design process.
  • Collaborate closely with Product and Engineering Leads to shape product strategy and anticipate design needs.
  • Conduct regular design critiques and reviews, nurturing a constructive feedback culture and creating visibility on the quality and output of design initiatives.
  • Drive key initiatives forward with hands-on support and guidance when necessary.
  • Own and refine the design system, guidelines, and governance, to ensure consistency across products and efficiency and quality of implementation.
  • Cultivate a culture of innovation, integrating industry trends and best practices within the design team.
  • Work closely with the Research team to identify, scope, and execute research initiatives.
  • Collaborate with Engineering Leads to ensure the quality of implementation meets design requirements.
  • Advocate for design-led thinking, emphasizing customer experience as a strategic priority.
  • Communicate design decisions effectively to stakeholders at all levels.

 

What you bring

 

  • 8+ years relevant experience in product design, of which 2+ years leading a team of designers, preferably in a B2B or B2B2C environment.
  • Ability to untangle execution challenges and enable your team to ship high-quality work with speed.
  • Experience in driving strategy, aligning stakeholders on a vision, and evangelizing the work that your team is doing to the broader company.
  • A strong view of how design drives product success and quality and the ability to clearly articulate to a variety of stakeholders how this should look like.
  • Experience in establishing and driving design team processes, guiding the team to ask the right questions to elevate the quality of the user experience.
  • Experience in collaborating effectively within cross-functional teams, driving consensus around design, and resolving conflicts with ease.
  • Ability to prioritize and manage time effectively in a fast-paced, ever-changing environment.
  • Strong technical and business acumen, and the ability to build strong relationships with stakeholders and partners across functions, including Engineering, Sales, and Operations.
  • Strong communication, storytelling, and presentation skills.
  • Excellent written and verbal communication skills in English, fluency in German is a plus.
  • Experience in leading design for AI products is a plus.

 

Please provide a link to your work with your application, demonstrating your product design and leadership experience.

 


Forto is an internationally growing company

Locations
  • Company language: English
  • 17+ offices across Europe & Asia
  • 800+ employees
  • 30+ nationalities represented
  • 2500+ customers

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Team:

  • At our core, we are in love with progress and cannot cope with the standstill.
  • We are constantly striving for ways to be even better tomorrow. We are facilitators, we are explorers, we are visionaries.
  • Forto provides a sense of belonging, where everyone has equal access to opportunities, career advancement and recognition. It stands for a workplace where people from all walks of life, with diverse perspectives and experiences can do their best work, while being their authentic selves. That’s why we encourage people of all backgrounds, genders, ages, races, religions, and abilities to apply for our opportunities!

 

Work Life:

  • Experience a company culture where we work on eye level and knowledge sharing, as well as mentoring is on our daily agenda.
  • We love our work and tackling business challenges but also believe in the importance of having a healthy balance with our personal life. That's why we appreciate a flexible work setup that fits around family, friends, and physical health.
  • We have the freedom to work in a hybrid setup.

 

Company Offering:

Sustainability

  • Sustainability Team
  • Emission Offsetting
  • Green Energy
  • Organic Food
  • Paperless Office

Work Setup

  • Inspiring Office Spaces
  • Flexible Working Hours
  • Team & Company Events
  • Hybrid Work 

Learning & Development

  • Peer Learning Program
  • Mentorship Program
  • Leadership Training
  • L&D Budget

Onboarding

  • Best Onboarding Program
  • Visa & Relocation Support
  • Remote Onboarding
  • Buddy Program
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