Process Manager Seafreight Europe (f/m/d)
Our Company
What if…your work empowered change in an industry that essentially impacts the prosperity of the entire world? Forto is in business to exactly do that – disrupt logistics! Simplifying global trade has been our mission from day one. Our exponentially growing team of technology and logistics experts forge ahead each day with the goal to deliver a highly transparent, frictionless and sustainable digital supply chain while chasing towards our moonshot goal of achieving climate neutral operations by 2025.
The process management team is at the intersection of our operational Seafreight-teams and the Tech department. Ensuring smooth, automated and lean processes in our operational systems like the TMS and customer platform and continuously improving by technical solutions. We are having the responsibility to streamline operational requirements towards the Tech-teams with the target to continuously improve TMS and related processes
You will
- Define, implement and document Seafreight processes to empower the operational handling in the most efficient way
- Alignment with internal stakeholders to ensure frictionless end-to-end processes are built
- Drive continuous improvement of standard and customized processes to ensure quality and efficiency in our logistical processes
- Define business requirements for IT systems in close collaboration with our Tech department (Product and Engineering) and be the first point of contact for Tech teams to represent Seafreight Europe
- Set-up standard operating procedures for key processes and train process users on new releases and adaptations in the systems as well a continuously support with process-related questions
- Collaborate in cross-functional projects to implement AI technologies to continuously improve user experience and implement them in daily processes
- Drive automation of processes to improve operational productivity while maintaining service quality
What you bring
- You have 3 years+ experience in Seafreight and operational shipment handling, process management experience is a plus
- You are confident working in a fast-growing environments, where structures and processes are adjusted & improved regularly to meet business needs
- You had first touchpoints with business process mapping techniques and knowledge management concepts
- You have an outstanding work ethic and a strong sense of ownership for your tasks
- You are diligent and a strong problem solver, thinking end-to-end processes
- You have excellent communication, interpersonal and organizational skills
- You are fluent in English, ideally also in German
Forto is an internationally growing company
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Read more about us
Team:
- At our core, we are in love with progress and cannot cope with the standstill.
- We are constantly striving for ways to be even better tomorrow. We are facilitators, we are explorers, we are visionaries.
- Forto provides a sense of belonging, where everyone has equal access to opportunities, career advancement and recognition. It stands for a workplace where people from all walks of life, with diverse perspectives and experiences can do their best work, while being their authentic selves. That’s why we encourage people of all backgrounds, genders, ages, races, religions, and abilities to apply for our opportunities!
Work Life:
- Experience a company culture where we work on eye level and knowledge sharing, as well as mentoring is on our daily agenda.
- We love our work and tackling business challenges but also believe in the importance of having a healthy balance with our personal life. That's why we appreciate a flexible work setup that fits around family, friends, and physical health.
- We have the freedom to work in a hybrid setup.
Company Offering:
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