About us

What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process.  

About the role 

As (Senior) Sales Manager (f/m/d) you are responsible for developing and expanding our customer portfolio, consequently bringing in new business to Forto in Italy and managing contract renewals of your existing customer portfolio. This is a unique opportunity to become a central part of establishing Forto in the Italian market.

Key Responsibilities

  • Become a central part of building up and growing Forto in Italy

  • Be responsible for the acquisition of new customers and the expansion of Forto’s customer portfolio in Italy

  • Be responsible for your own customer portfolio and ensure contract renewals

  • Work closely with our customers, maintaining and strengthening our customer relationships while actively contributing to their and our success

  • Anticipate future customer needs and improve our customer platform in close cooperation with our product development team

  • Proactive customer relationship management requires regular travel to customer locations

Required Skills and Experience: 

  • 5+ years of sales experience in freight forwarding

  • A customer centric mindset and experience in driving business development

  • Reliability, independence, high motivation and the ability to work in a dynamic and ambitious team

  • Fluent in Italian and English

  • This role is based in Milan, or requires regular in-office presence in Milan

Forto Operating Principles: 

At Forto, our 11 Operating Principles shape the way we work, collaborate, and succeed. As a member of our Commercial Division, these are the core principles that will guide your daily impact and decision-making:

  • Live Customer Centricity – Put our customers at the heart of everything you do, ensuring their success drives our own.

  • Succeed Through Accountability – Take ownership of your work, follow through on commitments, and drive results with confidence.

  • Communicate Swiftly and Directly – Foster clarity and efficiency by sharing information openly, honestly, and in a timely manner.

Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role – or another one that’s a perfect fit! 

Why work with us?

Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.