About us

What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process.  

About the role

The Site Reliability Engineering team at Forto is responsible for reliability and developer experience. We enable our development teams to write complex business logic by providing best-in-class tooling and infrastructure. We have a production environment based on GCP, Kubernetes, Terraform, and Helm. On top of that, we have self-service tooling written in TypeScript.

We love to make our engineers’ lives better so they can build, run, observe, and own the software they write on all levels. “You build it, you run it” is a goal for our developers.

Key Responsibilities

  • Build out our runtime platform as a self-service product that enables our engineering teams to write code, run workloads, and drive engineering culture forward.

  • Bring software development skills and practices into platform engineering, such as code quality, domain-driven design, and test-driven development.

  • Work closely with the entire Engineering function, serve as a steward of platform architecture, embracing new technologies, and cleaning up old ones.

  • Ensure site reliability by building observability solutions, deployment, and disaster recovery automation.

  • Write engineering guidelines and evangelize best practices within the Engineering function.

  • Improve developer productivity by working with engineers on platform services and developer tooling.

  • Serve as a second line of defense for incidents and be the secondary on-call for our developers.

Required Skills and Experience

  • Experience as a backend engineer, with a keen interest in or direct experience with Site Reliability Engineering (SRE) topics.

  • A passion for tackling and solving complex challenges.

  • Excellent communication skills, essential for building collaborative relationships with both technical and non-technical partners.

  • A proven track record in designing, developing, analyzing, and troubleshooting complex engineering systems.

  • Strong background in software development, with a preference for building frameworks and infrastructure.

  • Systems engineering experience, including a solid understanding of Infrastructure as Code (IaC) and a desire to follow GitOps principles.

  • Familiarity with a blameless post-mortem culture and the drive to follow up on incidents to ensure continuous improvement.

Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role – or another one that’s a perfect fit! 

Why work with us?

Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.